Frequently Asked Questions
Everything you need to know about your Speediance experience in Australia.
What are the shipping costs for Speediance units within Australia?
We offer tiered shipping rates based on your location. Standard delivery to major metro areas like Sydney, Melbourne, and Brisbane is calculated at checkout, while regional deliveries may incur additional freight surcharges.
Does the Speediance Gym come with a manufacturer warranty?
Yes, all Speediance units purchased through our official Australian store come with a comprehensive 24-month limited warranty on the main machine and a 12-month warranty on accessories.
Can I pay for my order using interest-free installments?
Absolutely. We support various flexible payment options including Afterpay, Zip Money, and Klarna, allowing you to split the cost of your home gym into manageable interest-free payments.
What is your return policy if I change my mind?
We offer a 30-day change-of-mind return policy. The unit must be in its original packaging and unused. Please note that return shipping costs and a restocking fee may apply.
Do I need a subscription to use the Speediance workout features?
Speediance offers a lifetime free membership for basic features, including custom modes and many built-in programs. Optional premium features may be introduced, but the core strength training functionality remains subscription-free.
How long does delivery typically take?
Orders are processed within 1-2 business days. Delivery to metro areas usually takes 3-7 business days, while regional and Western Australia deliveries may take up to 10-14 business days.