Returns & Exchanges

At Speediance Australia, we stand behind the quality of our smart home gym equipment and offer a 30-day return policy for peace of mind. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to ensure your fitness journey remains on track.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare the Equipment

  Ensure the Speediance unit and all accessories are packed securely in their original packaging to prevent damage during transit.

• 3.
  Schedule a Pickup

  Once approved, we will coordinate a specialized courier service to collect the heavy equipment from your location at a scheduled time.

• 4.
  Inspection and Refund

  After our technicians inspect the returned unit for functionality and condition, your refund will be processed back to your original payment method within 7-10 business days.